Terms of service

1. Overview

Hawaii Specialties provides authentic Hawaiian products and 100% Kona coffee through this online store. By accessing our site or purchasing from us, you agree to the terms outlined below. These terms apply to all visitors and customers.

2. Online Store Use

You must be at least 18 years old to make a purchase. You agree not to use our products or website for any unlawful or unauthorized purpose, and you may not attempt to disrupt or interfere with the site’s functionality.

3. Product Information

We work to ensure all product descriptions, pricing, and availability are accurate. We reserve the right to update or correct information at any time without prior notice.

4. Orders and Payments

All orders are subject to acceptance and availability. We may refuse or cancel an order if we suspect fraud, incorrect information, or misuse. Payments are processed securely through Shopify’s approved payment providers.

5. Shipping and Delivery

Shipping times vary based on location and carrier. Once an order is shipped, delays caused by carriers, weather, or other external factors are outside our control. Customers are responsible for providing accurate shipping information.

6. No Refunds or Exchanges

All sales are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Change of mind

  • Incorrect address provided

  • Delayed delivery by the carrier

  • Gift purchases

  • Perishable or consumable items

If an item arrives damaged or incorrect, please contact us within 48 hours so we can review the issue.

7. Personal Information

Your submission of personal information is governed by our Privacy Policy. We do not sell or share your information outside of what is required to process your order.

8. Prohibited Activities

You may not use the site or its content for illegal activities, harassment, uploading malicious code, collecting personal data of others, or interfering with security features. Violations may result in termination of access.

9. Service Modifications

We may modify or discontinue any part of the site at any time without notice. Product prices may change without notice.

10. Limitation of Liability

Hawaii Specialties is not liable for indirect, incidental, or consequential damages arising from your use of the site or products. Our liability is limited to the amount paid for your order.

11. Governing Law

These terms are governed by the laws of the State of Hawaii.

12. Contact

Questions about these terms may be sent to: hawaiispecialties@outlook.com